What is the Best CRM Software for Insurance Agents?
Top 3 Software for Insurance Companies
Do you find it challenging to keep massive amounts of important documents and paperwork organized? Then it may be time for you to take advantage of some of the best customer relationship management software(CRMs) for insurance agents.
As an insurance agent, bringing new clients should always be one of your top priorities to ensure consistent and continuous business growth. However, that can be difficult to achieve when a number of day-to-day tasks are taking up your time.
Fortunately, there are a number of CRM software available for insurance agencies that digitize every part of their operations and work to streamline daily tasks so that the agency is as efficient as possible. CRM software designed for insurance brokers can work to vastly improve the overall business performance internally while maximizing client offerings.
Once you adopt these new technologies, your organization acquires additional tools to scale for more repeatable and efficient processes at lower costs and improve the delivery time of tasks while also minimizing human factors and errors.
A robust and advanced insurance agency management software benefits a company in different ways. It simplifies internal communication and increases the agent’s morale, engagement, and productivity. It also eliminates the loss of critical information and paperwork and allows upper management to focus on growing sales.
With so many options available on the market, the selection process can seem daunting and overwhelming, but don’t worry! We’ve taken the time to provide you with the top three CRM software for insurance agents.
1. Alstar ATOMS
Best for:
Life insurance and general insurance companies, small to large-sized businesses
Overview:
Alstar ATOMS takes the number one spot as the best CRM software for insurance brokers for a number of reasons, but particularly because it serves as an all-in-one insurance agency management software. This CRM software is incorporated directly with ICBC Auto insurance as well as Life and Wealth Management to save you time in today’s ever-demanding digital age. With just one software, your agency covers the auto, home, life, and commercial insurance industries, saving time and money in the process.
On average, Alstar ATOMS can save insurance agents about 30 hours of work per week, which is helpful when completing other critical daily tasks. It is also easy to switch over to Alstar ATOMS with a three-step process. First, a free discovery meeting is provided to determine the agency and agent’s pain points. Then, Alstar Atom takes the time to demonstrate how it will target the agency’s problems and points of interest before offering a free trial of the software.
Alstar ATOMS also offers CRM software capabilities that consolidate your data across your front and back offices. This CRM software aspect also has client renewal reminders that allow for easier lead follow-up when it is time to resign clients. This is a feature that is not abundantly available from other CRM software as it not only helps with converting but also it improves customer experience by reducing the amount of inbounding calls for them. This new layer within your sales management should bolster your entire sales process as your brokers will not be spending time making phone calls to schedule meetings but rather spending time to build customer loyalty by offering better service .
Alstar ATOMS software is easy to use while remaining approachable for the clients. It helps simplify business processes, reducing costs and making insurance straightforward and accessible for clients. This insurance agency management software is designed to provide agencies with all the features necessary for smooth operation in one convenient place. Regardless of whether insurance brokers are remote or in the office, a cloud-based library of solutions ensures maximum efficiency and productivity no matter what.
Overall, Alstar ATOMS is the perfect solution for those looking for software with everything in one place, from customer relations to policies.
Don't choose an annoying CRM and be stuck with it, decide carefully
Key Features for Alstar ATOMS Insurance CRM Software:
Multiple Policies in One Software
With Alstar ATOMS, your client’s policies are all in one place, regardless of whether it is ICBC auto or Life and Wealth Management. This means that you don’t have to waste time and energy searching for various policies and details. There’s no need for file folders and spreadsheets with Alstar ATOMS.
Minimize E and O
The simple, unified solution offered by Alstar ATOMS minimizes data error and even dual entries, preventing costly mistakes.
Automated Renewal Reminders
Alstar ATOMS offers highly customizable and automated renewal reminders via SMS text, email, or both. As the agent, you can control how many reminders are sent out and when so that you can focus on the work that really matters. This should make your sales process more efficient as it is less menial work on your precious brokers' time.
Cloud-based Solutions
As long as there is an internet connection, insurance agents can access and generate applications and policy information any time and anywhere. Even if they are on the go or working remotely, agents are always able to complete their tasks on time and efficiently.
Modern Quality
The software helps insurance agencies to empower their clients with policy and claims information remotely. Clients will stay up to date while appreciating the agency’s accessibility and transparency.
Performance Optimization
With Alstar ATOMS, insurance agencies can now optimize their performance using integrated solutions dedicated to back-office needs. Along with great data-management functionalities, your sales teams and sales process are going to be bolstered with data-driven strategies made by your management.
Accounting and Commissions
This software features general ledger accounting and assists in creating commission payable statements. It also helps make reserve and chargeback account creation, and agency and direct bill invoicing straightforward. The commission engine is an added bonus for insurance agents.
Client Relations
Alstar ATOMS helps to improve client relations through a customizable dashboard, automated reminders, a drag and drop document repository, and relationship management solutions. It also comes with task, calendar, and workflow management solutions to further improve your customer satisfaction.
Client Portal
Alstar ATOMS is perfect for enhancing the relationship between insurance agents and clients through its client portal feature. The digital insurance wallet includes personal policies and claims information while providing a reliable and fast communication channel for agents and clients.
Insurance Software can help you lower costs and improve your sales teams performance
2. Applied Systems - TAM
Best for:
Property and casualty insurance companies, and small and medium-sized insurance companies.
Overview:
Applied TAM works to automate an insurance agent’s daily operations and manage client relationships. Applied TAM offers greater visibility into clients and day-to-day operations, reducing time and expenses spent on administrative tasks. This CRM software also works to ensure that client needs are met and managed.
Generally, Applied TAM caters to small-medium sized businesses and property and casualty insurance industries.
Applied TAM has a number of features to maximize productivity and broker efficiency, such as automating frequently used workflows and integrating a customer self-service portal and mobile app. Agents are given a wide range of customizable search functions and filters to streamline daily operations. Applied TAM also eliminates the need for multiple logins and passwords through single sign-on.
However, there are a number of drawbacks to Applied TAM. For one, the CRM software is best suited to small and mid-sized businesses and can struggle to keep up with your agency’s needs and daily tasks as it grows. The overall UI of Applied TAM also looks and feels dated in comparison to more modern and sleek CRM software such as Alstar ATOMS. Finally, customers report that Applied TAM is slow when opening multiple tabs, attachments, and processes. This makes it harder for insurance agents to get their work done quickly and efficiently, which is the opposite of what you want.
Key Features:
Attachment Filters
Applied TAM lets agents quickly filter and organize attachments and documents using set criteria. This means that you save time searching for documents and adding or removing attachments.
Easily Assign Tasks
This CRM software lets you easily assign or change tasks to individuals regardless of the servicing team that’s attached to the client, allowing for greater efficiency and productivity among agents.
Transparent Reporting
Users can be designated as brokers using Applied TAM when entering a producer, ensuring a smooth and transparent reporting process.
Automate Workflow
Applied TAM streamlines frequently used workflows so agents can get more done in less time, all while saving money in the process.
Single Sign-On
Applied TAM eliminates the need for agents to manage multiple logins and passwords. You can manage download connections through IVANS Exchange while IVANS Markets allows for seamless search appetite within your workflow.
Omnichannel Customer relationship management
Your customers can choose how they interact with your insurance agency as Applied TAM integrates with your customer portal and mobile app.
3. Zycomp - Powerbroker
Best for:
Commercial insurance companies, small and medium-sized businesses.
Overview
Developed by Zycomp Systems Limited in 1992, Powerbroker remains a trusted CRM software for insurance agents and agencies.
Powerbroker is a semi-customizable business management system (BMS) software for insurance brokers that streamlines data migration, policy and claims management, and customer relations into a single CRM software. With integrated Microsoft Office and third-party support, this CRM software also simplifies and expedites document creation and correspondence.
Ideal for small and medium-sized businesses, Powerbroker is a user-friendly system that comes with single-tiered customer support and data migration services to ensure maximum efficiency and uptime.
While Powerbroker offers a variety of services and supports in one CRM software, they do not incorporate directly with ICBC Auto insurance or Life and Wealth Management. This increases the workload of insurance agents and thus human error and means that additional software is required. Finally, it is important to consider Powerbroker’s pricing, which is not as competitive as Alstar ATOMS. Powerbroker’s costs include an initial setup fee, a monthly subscription, and subsequent charges per additional user. In comparison, Alstar ATOMS has a fixed price for what is essentially a two-for-one software, as it replaces a brokerage’s existing ICBC data download software as well as their CMR/BMS. Here are some of the CRM functionality of PowerBroker.
Key Features
Full Client and Policy Control
Powerbroker gives insurance agents complete control of your client's needs in one CRM software, including CRM capabilities, policy and claims management, accounting, and reporting.
Integrated Communication and Creation
Powerbroker comes with integrated Microsoft Office support, streamlining document creation and correspondence to maximize efficiency. They also offer third-party support for other insurance software related to email marketing, financing, personal lines ratings, to name a few.
Data Migration Services
Switching from legacy and other insurance CRM software interrupts workflow and runs the risk of data leaks and loss. Fortunately, Powerbroker is experienced in data migration to ensure minimal business impact.
Customizable Modules for Quick Solutions
Powerbroker lets insurance agencies customize their solutions through optional modules such as Document Management, Wholesale Broker Office, Declaration Pages, and Premium Financing.
Single-tiered Customer Support
Ideal for small-medium-sized businesses, Powerbroker offers on-demand customer service and support inquiries from knowledgeable technicians.
With this breakdown, you can decide what is the best insurance CRM software for you
Conclusion
Insurance software for agents and agencies is more than just surviving the fiercely competitive and demanding industry. It is crucial to gain and keep an edge over competitors in what is an ever-changing market. If you want the best CRM software for your insurance agency management needs, Alstar ATOMS is your best bet. It eliminates the need for multiple insurance software as it is incorporated directly with ICBC Auto insurance as well as Life and Wealth Management. With cloud-based solutions, Alstar ATOMS lets insurance brokers access policy information and generate applications any time, anywhere. This software comes with a sleek, modern interface and simplifies business processes, making insurance more accessible and straightforward for your clients. The best part about Alstar ATOMS, however, is their competitive pricing and free discovery meetings and trials.
